Elisabetta Gibertoni is global travel and events category manager at medical device manufacturer LivaNova

Elisabetta Gibertoni is a new speaker at Business Travel Show Europe this year and will be participating in a buyer-only BTN Communities session on the subject of New Distribution Capability at 15:20 on 26 June.?

What's the biggest challenge facing you currently as a corporate travel manager?
In my opinion, one of the biggest challenges for a travel manager today is managing the constant changes in the market while working with both the TMC and suppliers. The most critical difficulty lies ¨C especially in the air travel segment ¨C in having full access to all available content in the online booking tool, which is essential for optimal travel management and ensuring a smooth and efficient experience for the traveller. Additionally, keeping up with technological enhancements and AI, and understanding what is truly best for our business travellers, is becoming increasingly important.

What one thing could your TMC do to make your life easier?
TMCs should respond more quickly to the needs and requests of travel managers and their organisations. They need to invest more in technology and keep up with market trends in a more timely and effective manner. The relationship with a TMC should be a true partnership ¨C one that supports the travel manager in defining the right strategy tailored to the specific needs of the organisation.

What¡¯s the biggest barrier to introducing policy considerations for minority travelling groups, such as solo women, neurodivergent people and members of the LGBTQ+ community?
In my opinion this part should be handled by HR and, in some cases, this is unfortunately not considered part of the wellbeing of the employees that are travelling for work.

Why is Business Travel Show Europe such a key date in your schedule?
In my opinion, Business Travel Show Europe is an event that no travel manager should miss. It offers highly valuable educational content, excellent networking opportunities, and the chance to speak directly with key suppliers in the industry.

Name one thing you cannot live without when you¡¯re travelling.
A credit card!

Tell us in ten words or fewer why travel buyers should attend your session at Business Travel Show Europe in June.
Networking, educational content, market trends, share knowledge & experiences, supplier meetings.

? Business Travel Show Europe takes place at ExCeL London on 25-26 June. Travel bookers, managers and procurement personnel can register for free attendance here.

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